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At SurveyMonkey, we help individuals, communities and businesses communicate, collaborate and make informed decisions with our online survey solutions. We are building a team of highly-talented, passionate people to deliver innovative, easy-to-use solutions and provide excellent support to our customers.

Join us as we execute on our mission to enable thousands of people to participate in creative endeavors, garner essential insights into business and personal affairs, and make better plans and decisions in a fast-moving world.

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Product Design Manager

Product Design

San Mateo

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Acerca de SurveyMonkey

Founded in 1999 and based in San Mateo, California, SurveyMonkey is the world’s leading platform for turning people’s voices and opinions into actionable data — People Powered Data. Whether it’s with customers, employees, or a target market, SurveyMonkey helps curious individuals and companies — including 99% of the Fortune 500 — have conversations at scale with the people who matter most. It’s People Powered Data that allows them to understand not only “what” is happening, but “why.” SurveyMonkey’s 700+ employees throughout North America, Europe, and Asia Pacific are dedicated to powering the curious.

The Role

We’re looking for a hands-on Product Design Manager who is curious about customers, passionate about designing delightful products with business impact, and an influential leader and coach. As a Product Design Manager, you will lead a small team of product designers working on our core surveys product and be hands-on with every aspect of the product process from strategic direction to the tactical design-develop-launch-iterate cycle.

It’s a great time join our maturing team as we recently launched our new brand and set off on a mission to make design a competitive advantage for SurveyMonkey. We drive business growth by applying creative curiosity and craftsmanship to our customers’ most important problems.

Our ideal candidate will...

  • Have experience working as a design lead on cross-functional teams with Product Management and Engineering to ideate and ship complex products
  • Serve as a leader on a design team driving functional excellence and cohesive cross-product experiences
  • Be comfortable leading, managing and mentoring other designers with a demonstrated ability to help designers grow their careers and succeed on cross-functional teams
  • Enjoy being hands on with interaction design, visual design, prototyping and customer research - taking problems from concept to implementation quickly and iteratively
  • Be passionate about driving a system design approach
  • Appreciate critical feedback - you will give it, receive it, solicit it and coach your team on how to do the same
  • Obsess over details – UI consistency, microinteractions, project plans and career development
  • Take ownership of the business outcomes your product drives and be skilled at getting teams to use design thinking methods to solve important business problems
  • Be data-driven — whether it’s analyzing qualitative data to find a spark of insight or creating variations of a design for an A/B test — you balance your intuitive sense with a deep understanding of the data and train others to do the same
  • Value communication, organization and thoughtful rationale in design decisions
  • Be able to keep your team engaged and accountable while teaching time management, bias for action and ability to work through ambiguity and deadline pressures
  • Have demonstrated ability to recruit and hire top design talent

Qualifications

  • 7+ years of experience on a design team working across the entire product development lifecycle and successfully shipping multi-project programs with at least 2 years of experience managing or mentoring other designers
  • Experience working effectively with cross-functional teams including Product Management, Engineering, QA, Marketing, User Research and Content Writers.
  • Experience leading other designers to create a cohesive cross-product experience, both leveraging and contributing to a centralized design system
  • Solid product design fundamentals with information architecture, interaction design and visual design skills and the ability to quickly produce high quality deliverables across the range of disciplines.
  • Outstanding ability to present design at all levels of the organization with clear, articulate rationale and develop this skill in others
  • Proficient with Sketch and Invision; knowledgeable about HTML, CSS, modern browser technologies and cross-device design.
  • BA/BS/BFA or equivalent industry experience
  • Portfolio showcasing examples of product design work

At SurveyMonkey, we offer competitive salaries, medical/dental benefits, PTO, 401k, paid holidays, and equity compensation.

SurveyMonkey is an equal opportunity employer.

Apply Now

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