1. INICIAR SESIÓN
  2. SUSCRÍBETE
SurveyMonkey®
÷ Logotipo de SurveyMonkey
  1. Productos

    Potencia tu curiosidad con nuestra plataforma de datos

    • SurveyMonkey

      Crea y envía encuestas con nuestro software en línea líder en el mundo

    • Audience

      Recopila respuestas de encuestas de nuestro panel global de consumidores

    AGREGAR INTEGRACIONES Y COMPLEMENTOS
    VER TODOS LOS PRODUCTOS
  2. Soluciones

    Mejora tu negocio con datos impulsados por personas

    • Clientes

      Obtén más beneficios con los datos impulsados por clientes

    • Empleados

      Crea una fuerza de trabajo más poderosa con los datos impulsados por empleados

    • Mercados

      Valida tu estrategia comercial con los datos impulsados por el mercado.

    • Por necesidad
    • Satisfacción del cliente
    • Compromiso de los empleados
    • Investigación de mercado
    • Lealtad del cliente
    • Satisfacción en el trabajo
    • Votaciones de opinión
    • Encuestas de eventos
    • Encuestas de RR. HH.
    • Pruebas de conceptos
    VER MÁS
  3. Centro de asistencia
  4. Planes y precios
SurveyMonkey Logo
  • Descripción general

  • Términos de Uso

    • Introducción
    • 1. Tarifas y pagos
    • 2. Privacidad
    • 3. Su Contenido
    • 4. Propiedad intelectual de SurveyMonkey
    • 5. Contenido del usuario
    • 6. Gestión de cuenta
    • 7. Requisitos del usuario
    • 8. Usos aceptables
    • 9. Cumplimiento de las normas PCI
    • 10. Suspensión y cancelación de los Servicios
    • 11. Cambios y actualizaciones
    • 12. Descargos y limitación de responsabilidad
    • 13. Entidad contratante
    • 14. Otros Términos
    • 15. Términos aplicables a determinados clientes y países
    • 16. Términos para la Interfaz de Programación de Aplicaciones de SurveyMonkey
    • 17. Términos para SurveyMonkey Contribute
  • Términos específicos del servicio

  • Aspectos básicos de la privacidad

  • Política de privacidad

    • 1. Introducción
    • 2. Información que recopilamos
    • 3. Cómo usamos la información que recopilamos
    • 4. La información que usted comparte
    • 5. Información que nosotros compartimos: Socios e integraciones
    • 6. Cookies
    • 7. Seguridad
    • 8. Conservación de datos
    • 9. Seguridad de Menores
    • 10. Escudo de la privacidad (para los usuarios de la UE)
    • 11. Cambios en nuestra política de privacidad
    • 12. Marketing personalizado
    • 13. ¿Quién es mi controlador de datos?
    • 14. Sus derechos
    • 15. Para ejercer sus derechos
    • 16. Información específica para otros servicios
  • Cookies

  • Cookies usadas en las páginas de las encuestas

  • Seguridad

  • General

TechValidate Terms of Service

LAST UPDATED: NOVEMBER 8TH, 2017

These TechValidate Terms of Service (“Terms”) are additional terms that apply specifically to Customer’s use of SurveyMonkey’s TechValidate services (the “TechValidate Services”). This SST will be subject to and incorporated into the Agreement. Capitalized but otherwise undefined terms in these Terms have the meanings given to them in the applicable Order Form. The terms and conditions set forth below will apply specifically to the TechValidate Services.

1. TechValidate Services

The TechValidate Services are subscription Services that enable a customer to:

(a) create various customized information requests (“Questionnaires”) regarding its products and services (the “Customer Products”) for general market research purposes;

(b) have SurveyMonkey send Questionnaires to Customer’s designated customers (the “Clients”) and/or to a Client’s users of the Customer Products (“Client Users”) or alternatively, if applicable, SurveyMonkey can send the Questionnaires to a panel of recipients provided by SurveyMonkey (“Panel Participants”) as licensed terms allow;

(c) verify the experiences of Client, Client User or Panel Participants with the Customer Products;

(d) have SurveyMonkey collect and process all Questionnaires completed by Clients, Client Users, and Panel Participants (the “Responses”); and

(e) generate marketing materials and create reports and analysis based on the Responses (“TechFacts”) that can be published on live sites during the subscription term or downloaded as pdf files that can be used post termination.

SurveyMonkey will use commercially reasonable efforts to authenticate the identity of the Clients, Client Users, and Panel Participants by: (1) requiring the use of a corporate email address to respond to the Questionnaire and (2) not allowing the customer to send Questionnaires to its own email domain.

2. Questionnaires

SURVEYMONKEY DISCLAIMS ALL WARRANTIES AS TO THE ACCURACY, COMPLETENESS OR ADEQUACY OF THE QUESTIONNAIRES TO ACHIEVE ANY INTENDED RESULTS.

3. TechFacts

3.1. Form; Anonymous.

TechFacts can take various forms including testimonials and quotes, charts, case studies, customer reviews, and microsites. TechFacts are provided on an anonymous basis, that is, they do not show the name of any Client or Client User unless the Client or Client User has ticked the box giving consent to be named.

3.2. Disclaimer.

SURVEYMONKEY DISCLAIMS ALL WARRANTIES AS TO (I) THE ACCURACY, COMPLETENESS OR ADEQUACY OF THE INFORMATION PROVIDED IN THE RESPONSES OR CONTAINED IN THE TECHFACTS; AND (II) THE IDENTITY OF THE CLIENTS OR CLIENT USERS PROVIDING THE RESPONSES. The opinions expressed in the Responses and TechFacts are subject to change by the recipient without notice.

3.3. Status.

TechFacts are considered “valid” at the time they are generated and Customer shall have access to such TechFacts during the subscription term except in the following situations: (i) the TechValidate Services are suspended as described in the Master Services Agreement; (ii) Clients, Client Users, or Panel Participants have notified SurveyMonkey of a material change in their Responses and wish to rescind their approval or consent to use such Responses; or (iii) SurveyMonkey has determined, in its sole discretion, that a TechFact is based on or contains inaccurate, incomplete or false information.

4. License Restrictions

During the subscription term, Customer is limited to the license restrictions per service as listed on the Order Form. Additional license restrictions for the TechValidate Market Research service are listed below:

A Panel Participant is considered delivered and valid if it meets the following conditions:

1. Meets the agreed upon Audience Criteria from the TechValidate Audience database;

2. Responds to 70% or more of the questions in the questionnaire; and

3. Not mutually disqualified by Customer and SurveyMonkey for data quality reasons.

If SurveyMonkey delivers more Panel Participants than agreed upon, Customer is entitled to the overage at no additional cost. If SurveyMonkey is unable to deliver the complete set of Panel Participants, the TechValidate Market Research service fee will be prorated accordingly.

5. No Endorsement; No Publicity

SurveyMonkey does not endorse, evaluate or guarantee any Responses. Customer will not create or distribute information, including, but not limited to, advertisements, press releases or other marketing materials, or include links to any sites which offer information containing or suggesting an endorsement by SurveyMonkey of Customer or the Customer Products.

6. Proprietary Rights & Licenses.

6.1. SurveyMonkey IP.

For purposes of these Terms, SurveyMonkey IP includes the form, layout, and design of the Questionnaires, and TechFacts (the “Design”). SurveyMonkey grants Customer the right to use the Design associated with any TechFacts generated for Customer.

6.2. SurveyMonkey License.

During the subscription term of an applicable Order Form and in accordance with SurveyMonkey’s brand and trademark use policies, Customer shall have the right to use the trade names, trademarks, logos and designations in or associated with the SurveyMonkey TechValidate Services (the “SurveyMonkey Marks”) for purposes of identifying TechFacts generated for Customer.

6.3. Customer License.

Customer authorizes SurveyMonkey to use Customer’s trade names, trademarks, logos and designations in or associated with Customer and Customer Products (the “Customer Marks”) on any TechFacts produced for Customer and in connection with SurveyMonkey’s provision of the TechValidate Services during the subscription term of the applicable Order Form.

6.4. Restrictions on Use.

Customer may include the “Validated by TechValidate” or similar citation during the subscription term of an Order Form: (1) solely for Customer’s own marketing purposes and (2) only if any altered TechFact does not create a misleading impression of the original TechFact. Customer agrees not to destroy or weaken the anonymity of any TechFact that is provided on an anonymous basis, including, but not limited to, by revealing or implying the source of such TechFact or of any Response. Following expiration or termination of the applicable Order Form, Customer may not continue to use the “Validated by TechValidate” citation or other SurveyMonkey Marks on the TechFacts.

6.5. TechFacts.

Subject to SurveyMonkey’s ownership rights in the Design, Customer will own all Intellectual Property Rights in any TechFacts generated by SurveyMonkey for Customer under the Agreement.

6.6. Aggregate Data License.

In addition, Customer hereby grants SurveyMonkey a perpetual, non-exclusive, fully transferable and sub-licensable right to use and display Customer Questionnaires and Customer Responses solely in aggregated form, for SurveyMonkey’s business purposes, where “aggregated form” means that such data: (a) has been sanitized to remove the Customer name and any specific Customer Data; but (b) may reference the general industry category.

  • Comunidad:
  • Facebook
  • Twitter
  • LinkedIn
  • Instagram
  • Youtube
  • Desarrolladores
  • Acerca de nosotros:
  • Equipo de liderazgo
  • Junta directiva
  • Directorio de aplicaciones
  • Ubicación de las oficinas
  • Trabajos
  • Mapa del sitio
  • Ayuda
  • Políticas:
  • Términos de uso
  • Política de privacidad
  • Política sobre spam
  • Política de seguridad
  • Cumplimiento del Reglamento General de Protección de Datos (RGPD)
  • Registro de correo electrónico
  • Accesibilidad
  • Política de cookies
  • Idioma:
  • English
  • Español
  • Português
  • Deutsch
  • Nederlands
  • Français
  • Русский
  • Italiano
  • Dansk
  • Svenska
  • 日本語
  • 한국어
  • 中文(繁體)
  • Türkçe
  • Norsk
  • Suomi
  • English (UK)
Copyright © 1999-2019 SurveyMonkey
Correo electrónico: Contacto Teléfono: +353-1-437-6886
Tus pagos están protegidos por la Garantía de Domiciliación Bancaria
  • TRUSTe
  • Los sitios de McAfee SECURE te ayudan a protegerte del robo de identidad, fraude de tarjeta de crédito, espías informáticos, correos no deseados, virus y estafas en línea
  1. Productos
    • SurveyMonkey

      Crea y envía encuestas con nuestro software en línea líder en el mundo

    • Audience

      Recopila respuestas de encuestas de nuestro panel global de consumidores

    • AGREGAR INTEGRACIONES Y COMPLEMENTOS

    • VER TODOS LOS PRODUCTOS

  2. Soluciones
    • Clientes

      Obtén más beneficios con los datos impulsados por clientes

    • Empleados

      Crea una fuerza de trabajo más poderosa con los datos impulsados por empleados

    • Mercados

      Valida tu estrategia comercial con los datos impulsados por el mercado.

    • Satisfacción del cliente
    • Lealtad del cliente
    • Encuestas de eventos
    • Compromiso de los empleados
    • Satisfacción en el trabajo
    • Encuestas de RR. HH.
    • Investigación de mercado
    • Votaciones de opinión
    • Pruebas de conceptos
    • VER MÁS

  3. Centro de asistencia
  4. Planes y precios
  5. Suscríbete
  6. Iniciar sesión