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Dear all,
Thank you for participating in the 2024 annual Barometer to assess your satisfaction with the services and facilities offered by the Park. Answering will only take you 7 minutes and you will help us improve.
If you have not used one of the services or spaces leave the answer blank. This way we can have answers from real users of each of the services and spaces.
The scientific services will be evaluated through another survey aimed directly at its users.
You can respond until February 22, 2024 .
Thank you very much for your cooperation!

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* 1. I fill this survey as:

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* 2. I'm located in the building:

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* 3. Assessment of the spaces:

  Wrong Unsatisfying Well Very well
Laboratory spaces
Office spaces
Corridors
Toilets
Changing rooms
Breastfeeding room
Nursing room

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* 4. Assessment of furniture:

  Wrong Unsatisfying Well Very well
Laboratory furniture
Office furniture
Rest area furniture, coffee corners, corridor tables
Furniture for own food areas and tupperware spaces

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* 5. Assessment of the spaces:

  Wrong Unsatisfying Well Very well
Front desk service
Courier service
Ibercom telephone service
Data network
Wi-Fi
Printers for shared usage
Offices cleaning
Toilets cleaning
Common spaces cleaning
Surveillance and security 24h
Support to the safety and health
PCB legal services (contracts, claims)
Invoicing Service
Commercialization space service
Preparation and delivery of new spaces service
Customer service and support installed clients (operations)
Waste management
Facility maintenance and repair service
Works and renovation management service
PCB Shop
Water fountains at corridors
Water bottles service
Vending machines
Car parking
Bicycle and electric bicycle parking
Electric scooter parking
Restaurant - Coffee bar

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* 6. Assessment of meeting rooms and events:

  Wrong Unsatisfying Well Very well
Meeting room reservations app
Catering management service and meeting room preparation
Media and audiovisual services in the meeting rooms and events
Meeting rooms
Event rooms: Dolors Aleu, Antoni Caparrós and Fèlix Serratosa

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* 7. Assessment of services related to laboratory activity:

  Wrong Unsatisfying Well Very well
Laboratory cleaning
Laboratory waste management
Laboratory technical gases management service
Accommodation of nitrogen containers
Accommodation of freezers -80C and -20C
Supply of liquid nitrogen
Supply of dry ice
Distribution of goods
Management of white coat

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* 8. Boosting the PCB community:

  Wrong Unsatisfying Well Very well
Seminars, conferences and any other formative activities organised by PCB
Coffee connection, PCBeers and other networking events organized by the PCB
Yoga
Writing and dissemination service of news and press releases
T'Interessa weekly newsletter
PCB website
Intranet services
PCB social media
Signage

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* 9. Other services: Are you missing any service that could improve your stay at PCB? Which one?

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* 10. Would you recommend the PCB to an entity like yours? 1 = Never / 5 = Totally

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* 11. Does the fact that the PCB is certified with the ISO 9001 (Quality Management) and ISO 14000 (Environmental Management of buildings) standards benefit you? 1= It doesn't benefit me / 5= It benefits me a lot

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* 12. Do you find it relevant that the PCB has approved a Sustainability Plan?
1=I do not find it relevant / 5=I find it very relevant

DATA PROTECTION
In accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD), the following information is provided regarding the processing of your data:
Responsible for the Treatment: Fundació Parc Científic de Barcelona (PCB). Purpose: The assessment of customer satisfaction with the services and facilities offered by the PCB. Legitimation of the treatment: The legitimate interest of the person in charge reinforced with their consent. Conservation: These data will be treated as long as they are necessary according to their purpose. Recipients: It is not planned to communicate the data to third parties except by legal obligation. Data Protection Rights: You can exercise your right of access, rectification, portability and deletion of your data and limitation or opposition to its treatment, by contacting us at the following addresses:
· C / Baldiri i Reixac, 10-12 – 08028 Barcelona – Email info@pcb.ub.cat.
· Contact our DPO - dpo@pcb.ub.cat
If you consider that the treatment does not comply with current regulations, you can contact the Control Authority (https://apdcat.gencat.cat/).

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