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User-Chi Diary 1 - Electric vehicle charging experience - Planning, availability and location _EN

PLANNING, AVAILABILITY AND LOCATION

In this activity, we want you to detail the characteristics of the charge planning: location of the charging points, availability and booking. Explain and show us the features of the apps, needed improves in this phase, including, of course, what happens with unplanned charging.

1.Tell us how you plan the charging: Which is the app I use? Which is the kind of information the app presents?
2.When it is not a planned charge, what happens?
3.What information the app presents related to charging points location, availability, and available charging points identification?
4.Please, rate the quality of the information on the charging points offered by your app:
5.What information the app presents related to locating charging points? Are tools available for actions such as accessing, searching or selecting?
6.Please, rate the ease of searching or locating an available charging point in your app:
7.Which actions must be performed for booking a charging point?
8.Please, rate the ease with which you make the booking of a charging point in your app:
9.Which actions must be performed for booking a charging point?
10.Please, rate the ease with which you make the booking of a charging point in your app:
11.How can we improve the kind of information the app presents and this process in general?
12.Share with us some photo / screenshot / video of your charging planning process: show us the characteristics of your app, problems, incidents, well-resolved functions... Please, avoid to show any personal information or personal image.
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