SurveyMonkey Rewards Terms of Use

Last Updated: November 7, 2024

These terms of use (“TOU”) contain the terms of use under which SurveyMonkey offers you access to and use of its survey-taking mobile app (“SurveyMonkey Rewards”). These TOU are “Additional Terms” to SurveyMonkey's general  Terms of Use  (the “General Terms”), which also apply to the extent that they do not conflict with these TOU. In the event of any conflict between these TOU and the General Terms, the TOU shall apply only with respect to the SurveyMonkey Rewards and the General Terms shall otherwise govern.

You are contracting with SurveyMonkey Inc. (“SurveyMonkey” or “we” or “our”).

BY DOWNLOADING, ACCESSING OR USING SURVEYMONKEY REWARDS, OR BY REGISTERING FOR A SURVEYMONKEY REWARDS USER ACCOUNT (AS DEFINED BELOW), YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THESE TOU; (B) REPRESENT THAT YOU ARE 18 YEARS OF AGE OR OLDER; (C) ACKNOWLEDGE THAT YOU ARE PHYSICALLY LOCATED AND RESIDE IN ONE OF THE FIFTY (50) UNITED STATES OR THE DISTRICT OF COLUMBIA, AND (D) ACCEPT THESE TOU AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS (COLLECTIVELY, THE “REQUIREMENTS”). IF YOU DO NOT AGREE TO THESE REQUIREMENTS, DO NOT DOWNLOAD, ACCESS OR USE SURVEYMONKEY REWARDS AND DELETE IT FROM YOUR MOBILE DEVICE.

1. Your SurveyMonkey Rewards User Account

1.1 Eligibility.

SurveyMonkey Rewards is used by people who are interested in taking surveys using SurveyMonkey Rewards (“Panelists” or “you”). The people who create the surveys taken by Panelists (“Survey Creators”) are either (i) users of SurveyMonkey's services or (ii) a third party vendor we may use, upon your consent, to map certain non-personal data to specific venues and locations or such third party's customers, and in both the case of (i) and (ii) are interested in sending surveys to Panelists through SurveyMonkey Rewards. You may only use SurveyMonkey Rewards if you have created a SurveyMonkey Rewards user account (a “SurveyMonkey Rewards User Account”). SurveyMonkey Rewards is only available to residents of the United States who are 18 years old or older. If we become aware that an ineligible person has registered for a SurveyMonkey Rewards User Account, we will not issue you Rewards Credits for any surveys completed under such account and may cancel that account without notice. If you do not meet all the Requirements or do not create a SurveyMonkey Rewards User Account, you should not access or use the SurveyMonkey Rewards. Residents of Alabama, Hawaii, Illinois, Massachusetts, Mississippi, and South Carolina are not eligible to redeem Reward Credits (as defined below) for Donations (as defined below). If you select Donation to be the redemption for your Reward Credits and are a resident of one of these states, the Donation will not be made.

1.2 SurveyMonkey Basic Plan.

When you register for a SurveyMonkey Rewards User Account, you also get a SurveyMonkey account (our free plan), which you can use to create your own surveys. Your initial username is the same for both accounts. You agree that your use of the SurveyMonkey account is subject to the General Terms.

1.3 One non-transferable account per person.

Your SurveyMonkey Rewards User Account is personal to you, not transferable, and only intended for personal use. You may only have one active SurveyMonkey Rewards User Account at any time. Multiple SurveyMonkey Rewards User Accounts for any person are subject to termination.

1.4 Keep your Password Secure.

If you have been issued a SurveyMonkey Rewards User Account in connection with your use of the SurveyMonkey Rewards, you are responsible for safeguarding your password and any other credentials used to access that user account. You, and not SurveyMonkey, are responsible for any activity occurring in your SurveyMonkey Rewards User Account (other than activity that SurveyMonkey is directly responsible for which is not performed in accordance with your instructions), whether or not you authorized that activity. If you become aware of any unauthorized access to your SurveyMonkey Rewards User Account, you should notify SurveyMonkey immediately. SurveyMonkey Rewards User Accounts may not be shared and may only be used by one individual per account.

1.5 Keep Your Details Accurate.

We occasionally send notices to the email address registered with your SurveyMonkey Rewards User Account. You must keep your email address and, where applicable, your contact details associated with your SurveyMonkey Rewards User Account current and accurate.

2. How SurveyMonkey Rewards Works

2.1. Description.

SurveyMonkey Rewards allows Survey Creators to distribute their surveys to you if you have information in your SurveyMonkey Rewards User Account profile that matches the demographic that Survey Creators wish to target. More information about the personal information that we collect can be found in the Rewards Privacy Notice, our main Privacy Notice, and our Region-Specific Privacy Notice.

Each time you fully complete such an eligible survey in accordance with these TOU, you will earn Reward Credits (as defined below) which you may, after a certain threshold has been met, redeem for either a charitable donation to be made by SurveyMonkey (“Donation”) or a gift card (such as an Amazon.com Gift Card) or other reward we choose. The amount of the Donation for completing an eligible survey will usually be $0.50 USD, but at the time you are presented with that survey, we may specify that a different amount will be donated, or in limited cases, that no donation will be made, per completed survey.

Occasionally, we may invite you to answer questionnaires or “profilers” which gather more profile data (i.e., information about you) so we can send you surveys that better match your interests. Profilers are not eligible surveys and do not earn Reward Credits unless otherwise specified in SurveyMonkey Rewards.

3. Your Use of the SurveyMonkey Rewards

3.1. Compliance.

Your use of the SurveyMonkey Rewards is conditioned upon your compliance with these TOU (including, but not limited to, meeting all of the Requirements listed above) and any other provisions in SurveyMonkey Rewards governing such use. In the event of your non-compliance with these TOU or any provisions in SurveyMonkey Rewards, fraud, submitting false or untrue survey responses, cheating, providing poor quality responses (see examples here) or other inappropriate activity (as determined by SurveyMonkey in its sole discretion), SurveyMonkey may cancel or invalidate your SurveyMonkey Rewards Account, decline to issue some or all of the Rewards Credits or any request to redeem Rewards Credits for Donations or gift cards (such as for Amazon.com Gift Cards) or other reward we choose that have accrued from your completion of surveys, or restrict, block, suspend, limit, terminate, or otherwise prevent your access to and use of the SurveyMonkey Rewards and any Reward Credits.

3.2. Your Responsibilities.

You are responsible for your conduct and content while using SurveyMonkey Rewards. You must comply with the following requirements when using SurveyMonkey Rewards:

1. You may not use, or access SurveyMonkey Rewards for the purpose of building a competitive product or service or for any other competitive purposes.
2. You may not misuse SurveyMonkey Rewards by interfering with its normal operation, or attempting to access it using a method other than through the interfaces and instructions that we provide.
3. You may not circumvent or attempt to circumvent any limitations that we impose on your SurveyMonkey Rewards Account (such as by opening a new SurveyMonkey Rewards Account when we have closed your SurveyMonkey Rewards Account for a TOU violation).
4. Unless authorized by us in writing, you may not probe, scan, or test the vulnerability of any SurveyMonkey system or network.
5. Unless authorized by us in writing, you may not use any automated system or software to extract or scrape data from the websites or other interfaces of SurveyMonkey Rewards.
6. Unless permitted by applicable law, you may not deny others access to, or reverse engineer, SurveyMonkey Rewards, or attempt to do so.
7. You may not transmit any viruses, malware, or other types of malicious software, or links to such software, through SurveyMonkey Rewards.
8. You may not engage in abusive or excessive usage of SurveyMonkey Rewards, which is usage significantly more than average usage patterns that adversely affects the speed, responsiveness, stability, availability, or functionality of SurveyMonkey Rewards for other users. We may, but are not required to, notify you of any abusive or excessive usage to provide you with an opportunity to reduce such usage to a level acceptable to us.
9. You may not use SurveyMonkey Rewards to infringe the intellectual property rights of others, or to commit an unlawful activity.
10. You may not commit fraud, submit false or untrue survey responses, cheat or undertake other inappropriate activity (as determined by us in our sole discretion) in your use of SurveyMonkey Rewards.
11. Unless authorized by us in writing, you may not resell or lease SurveyMonkey Rewards.

4. Rewards Program

4.1. Definition.

In connection with your use of SurveyMonkey Rewards, you will have the opportunity to accumulate reward credits (“Reward Credits”) which you may redeem for either (a) donations made by SurveyMonkey to a charitable or non-profit organization (“Charity”) you select from the list of Charities page (as may be updated by SurveyMonkey from time to time in its sole discretion) (“Donations”) or (b) a gift card (such as an Amazon.com Gift Card) or other reward we choose (collectively, the “Rewards Program”).

You may change your designated Charity at any time through your SurveyMonkey Rewards user interface, and such change will take effect for Donations made after that time. SurveyMonkey will make Donations to a Charity in accordance with the designations of SurveyMonkey Rewards users on at least a quarterly basis (within 30 days following the end of a designated quarter). If we are, for whatever reason, unable to make a Donation to your designated Charity, including due to the Charity you selected not being in good standing with federal or state regulatory agencies, we will make that Donation to a different Charity of our choosing, which will be disbursed within 30 days of confirming the Charity’s eligibility.

4.2. Terms.

Rewards Credits will only be awarded upon fulfillment of all applicable requirements.

Your earning of Rewards Credits is subject to SurveyMonkey or its third-party affiliates being able to track and attribute to you the completion of SurveyMonkey Rewards surveys.

Rewards Credits have no cash value, are non-transferable, and may only be redeemed for Donations or gift cards we or our partners may make available or other reward we choose in accordance with the procedures and requirements described in these TOU and SurveyMonkey Rewards. We may modify, at any time by updating these TOU or the General Terms: (i) the requirements that must be met in order to earn Rewards Credits, and/or (ii) the procedures and requirements concerning the redemption of Reward Credits for Donations and the issuance of any gift card (such as Amazon.com Gift Cards) or other reward we choose.

Rewards Credits do not constitute property of yours, cannot be transferred during or after your life, by operation of law or otherwise, and have no value until presented by you for redemption in accordance with these TOU. Rewards Credits will be deducted from your SurveyMonkey Rewards Credits balance at the time you make a redemption request. Once redeemed, Rewards Credits may not be refunded, and redemptions are non-cancellable.

Rewards Credits cannot be redeemed for cash. If a Donation or gift card or other reward chosen cannot be awarded for any reason, we may, in our sole discretion, substitute a reward of equal or greater value.

Reward Credits cannot be redeemed for a Donation if you are a resident of Alabama, Hawaii, Illinois, Massachusetts, Mississippi, or South Carolina.

Any and all federal, state and local income taxes on Rewards Credits, Donations, and gift cards or other reward we choose that you receive are your sole responsibility. You acknowledge that you are not entitled to receive any tax deductions as a result of the Donations SurveyMonkey makes to a Charity under these TOU.

Where possible, SurveyMonkey and/or its partners may deliver gift cards electronically via email. Use of any gift card we (or our partners) make available is subject to the terms, conditions and policies of the gift card issuer.

You may not uninstall and re-install SurveyMonkey Rewards on the same device with a different SurveyMonkey Rewards account for the purpose of attempting to requalify for Rewards Credits for which you have already been awarded.

We may modify, terminate, discontinue, end or revoke Rewards Credits and/or the Rewards Program at any time in our sole discretion. Upon termination or discontinuance of the Reward Credits and/or the Reward Program, unused or unredeemed Reward Credit may immediately and automatically expire, at SurveyMonkey’s discretion, and in such cases, will not be redeemable for a Donation, gift card, or otherwise.

SurveyMonkey will not be responsible for: (a) SurveyMonkey Rewards malfunctions or hardware, network, software, or transmission errors that result in the inability to track or attribute the earning of Rewards Credits within the SurveyMonkey Rewards, (b) failed or unavailable hardware, network, software or telephone transmissions in connection with the fulfillment of Rewards Credits, (c) incorrect or inaccurate entry information, whether caused by you or by any of the equipment or programming associated with or utilized in Rewards Credits, (d) any typographical or other error in the printing or advertising related to Rewards Credits, in the administration or execution of Rewards Credits, or in the announcement/notification of Rewards Credits received, or (e) cheating or fraud by any SurveyMonkey Rewards user. If a user engages in fraud, cheating or any other abusive activity in connection SurveyMonkey Rewards, any Reward Credits are void with respect to that user and we may terminate that user's SurveyMonkey Rewards User Account.

You acknowledge and agree to be subject to any minimum redemption thresholds and limits, daily or otherwise, as determined by us in our sole discretion.

There are no costs or fees associated with the Rewards Program or Rewards Credits. Rewards Credits are promotional and have no cash value. In the event we terminate your SurveyMonkey Rewards User Account for any reason, any Rewards Credits associated with your SurveyMonkey Rewards User Account are void.

4.3 EXPIRATION.

1. VIEW THE HOME PAGE;
2. MAKE A CHANGE TO YOUR PROFILE; OR
3. EARN A REWARDS CREDIT.

THE EFFECT OF SUCH EXPIRATION IS AS FOLLOWS:

• DONATION SELECTED.

IF AT ANY TIME PRIOR TO THE TIME OF EXPIRATION YOU HAD SELECTED DONATION TO BE THE REDEMPTION FOR REWARDS CREDITS, THEN ANY REWARDS CREDITS EXISTING IN YOUR SURVEYMONKEY REWARDS CREDIT BALANCE AS OF THE TIME OF SUCH EXPIRATION SHALL BE ALLOCATED BY SURVEYMONKEY TOWARDS A DONATION MADE BY SURVEYMONKEY TO THE CHARITY YOU HAD SELECTED OR IF YOU HAD NOT SELECTED ONE, TO A CHARITY CHOSEN BY SURVEYMONKEY IN ITS SOLE DISCRETION.

• GIFT CARD SELECTED.

IF AT ANY TIME PRIOR TO THE TIME OF EXPIRATION YOU HAD SELECTED A GIFT CARD (OR SUCH OTHER REWARD AS WE CHOSE) TO BE THE REDEMPTION FOR ANY REWARD CREDITS, THEN ANY REWARDS CREDITS EXISTING IN YOUR SURVEYMONKEY REWARDS CREDIT BALANCE AS OF THE TIME OF SUCH EXPIRATION SHALL EXPIRE IMMEDIATELY AND YOU SHALL NOT RECEIVE ANY SUCH GIFT CARD (OR SUCH OTHER REWARD AS WE CHOSE).

• NEITHER DONATION NOR GIFT CARD SELECTED.

IF AT ANY TIME PRIOR TO THE TIME OF EXPIRATION YOU HAD NOT SELECTED DONATION OR GIFT CARD (OR SUCH OTHER REWARD AS WE CHOOSE) TO BE THE REDEMPTION FOR ANY REWARD CREDITS, THEN ANY REWARDS CREDITS EXISTING IN YOUR SURVEYMONKEY REWARDS CREDIT BALANCE AS OF THE TIME OF SUCH EXPIRATION SHALL EXPIRE IMMEDIATELY AND SURVEYMONKEY SHALL NOT ALLOCATE THESE REWARD CREDITS TO ANY DONATION NOR SHALL YOU RECEIVE ANY SUCH GIFT CARD (OR SUCH OTHER REWARD AS WE CHOSE).

IN ALL CASES, THE MOST RECENT CHOICE YOU SELECTED (OR NO CHOICE IF YOU SELECTED NONE WHATSOEVER) PRIOR TO THE BEGINNING OF THE TWELVE (12) MONTHS OF INACTIVITY IS THE CHOICE THAT SHALL APPLY TO THE EFFECT OF EXPIRATION AS DESCRIBED ABOVE.

5. Gift Cards

5.1 Non-Affiliation.

Neither SurveyMonkey, nor SurveyMonkey Rewards, is affiliated with or sponsored or endorsed by any issuer of gift cards you may redeem using Reward Credits. Specifically, Amazon.com Inc. (“Amazon.com”) is not a sponsor of the Reward Credits. Amazon, Amazon.com, the Amazon.com logo, and the Amazon.com Gift Cards logo are trademarks of Amazon.com, Inc. or its affiliates.

5.2 Amazon.com Gift Card Terms and Conditions.

Amazon.com Gift Cards may be used only for purchases of eligible goods on Amazon.com or its affiliated website Endless.com. Amazon.com Gift Cards cannot be redeemed for purchases of gift cards. Except as required by law, Amazon.com Gift Cards cannot be reloaded, resold, transferred for value, redeemed for cash, or applied to any other account. See www.amazon.com/gc-legal for complete terms and conditions. Amazon.com Gift Cards are issued by ACI Gift Cards, Inc., a Washington corporation.

6. Intellectual Property

6.1 Reservation of Rights.

Neither these TOU nor your use of SurveyMonkey Rewards grants you ownership in SurveyMonkey Rewards or the content you access through SurveyMonkey Rewards (other than your content). SurveyMonkey reserves and shall retain its entire right, title, and interest in and to SurveyMonkey Rewards, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto.

6.2 Copyright Claims (DCMA Notices).

SurveyMonkey Inc. responds to notices of alleged copyright infringement in accordance with the U.S. Digital Millennium Copyright Act (DMCA). If you believe that your work has been exploited in a way that constitutes copyright infringement, you may notify SurveyMonkey's agent for claims of copyright infringement.

7. Disclaimer of Warranties

7.1 Disclaimer of Warranties.

While it is in SurveyMonkey's interest to provide you with a great experience when using SurveyMonkey Rewards (and we love to please our customers), there are certain things we do not promise about SurveyMonkey Rewards. We try to keep SurveyMonkey Rewards up, but SurveyMonkey Rewards may be unavailable from time to time for various reasons.

SURVEYMONKEY REWARDS, REWARDS PROGRAM AND RELATED SERVICES ARE PROVIDED “AS IS”, “AS AVAILABLE” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, SURVEYMONKEY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AND MAKES NO REPRESENTATIONS OF ANY KIND REGARDING THE AVAILABILITY, RELIABILITY, OR ACCURACY OF SURVEYMONKEY REWARDS, REWARDS PROGRAM AND RELATED SERVICES.

8. Limitation of Liability

8.1 Exclusion of Certain Liability.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, SURVEYMONKEY, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR (A) ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES WHATSOEVER, OR (B) LOSS OF USE, DATA, BUSINESS, REVENUES, OR PROFITS (IN EACH CASE WHETHER DIRECT OR INDIRECT), ARISING OUT OF OR IN CONNECTION WITH THE SURVEYMONKEY REWARDS, REWARDS PROGRAM AND THESE TOU, AND WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF SURVEYMONKEY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

9. Applicable Laws

9.1 Governing Law.

These TOU are governed by the laws of the State of California (without regard to its conflict of laws provisions).

9.2 Jurisdiction.

Except if prohibited by applicable law, each party submits to the exclusive jurisdiction of the state courts located in San Francisco County, California, and the federal courts located in the Northern District of California with respect to the subject matter of these TOU.

10. Third Party Resources

10.1 Third Party Websites and Content.

SurveyMonkey may publish links in SurveyMonkey Rewards to internet websites maintained by third parties. SurveyMonkey does not represent that it has reviewed such third-party websites and is not responsible for them or any content appearing on them. Trademarks displayed in conjunction with SurveyMonkey Rewards or by its partners are the property of their respective owners.

11. Your Content

11.1 Collection and Use of Your Content.

In the course of using SurveyMonkey Rewards, you may submit content to SurveyMonkey (including your personal data, survey responses and the personal data of others such as your referrals) via SurveyMonkey Rewards (your “Content”).

11.2 Limited License to Your Content.

You grant SurveyMonkey a worldwide, perpetual, royalty free license to use, reproduce, distribute, modify, adapt, create derivative works, and otherwise exploit your Content, but only for the limited purposes of providing SurveyMonkey Rewards to you, providing your survey responses to Survey Creators, and as otherwise permitted by our SurveyMonkey Rewards Privacy Notice together with any specific data use policies, privacy notices and privacy notices provided or disclosed to you. This license also extends to any trusted partners or third parties we work with to the extent necessary to provide SurveyMonkey Rewards to you. If you provide us with feedback about SurveyMonkey Rewards, we may use your feedback without any obligation to you.

11.3 Survey Ownership and Confidentiality.

All content and materials used in a SurveyMonkey Rewards survey are subject to intellectual property rights owned or licensed by the Survey Creator. You do not obtain any intellectual property rights to the questions asked in such surveys by accessing or completing them. You acknowledge that such surveys are confidential. You may access them for the sole purpose of responding to them. You agree to keep them in strict confidence and to not disclose their content to any third party, except if required by law.

12. TOU Applicable to Specific Content and Areas of the SurveyMonkey Rewards

12.1 Specific Content and Areas of the SurveyMonkey Rewards.

Some areas of or content provided through SurveyMonkey Rewards may have additional rules, guidelines, license agreements, user agreements or other terms and conditions that apply to your access or use of that area or content. If there is a conflict or inconsistency between these TOU and the rules, guidelines, license agreement, user agreement or other terms and conditions for a specific area or content, the latter shall have precedence with respect to your access and use of that area or content of SurveyMonkey Rewards.

13. Indemnification

13.1 Indemnification.

You will indemnify, defend and hold harmless SurveyMonkey and its affiliates, officers, agents, and employees from all losses, claims, expenses, liabilities, damages, and costs (including settlement costs and reasonable attorneys' fees) arising out of a third-party claim regarding your Content or in connection with your or your end users' use or misuse of SurveyMonkey Rewards or breach of these TOU, to the extent that such liabilities, damages and costs were caused by you or your end users.

14. Suspension and Termination of Services

14.1 Termination of Use.

SurveyMonkey may, in its sole discretion, at any time discontinue providing or limit access to SurveyMonkey Rewards. You agree that SurveyMonkey shall not be liable to you or any third party for any termination or limitation of your access to, or use of, SurveyMonkey Rewards.

15. Other Details

15.1 Assignment.

You may not assign these TOU without SurveyMonkey's prior written consent, which may be withheld in SurveyMonkey's sole discretion. SurveyMonkey may assign these TOU at any time without notice to you.

15.2 Entire Agreement.

These TOU constitute the entire agreement between you and SurveyMonkey, and they supersede any other prior or contemporaneous agreements, terms and conditions, written or oral concerning its subject matter.

15.3 Independent Contractors.

The relationship between you and SurveyMonkey is that of independent contractors, and not legal partners, employees, or agents of each other.

15.4 Interpretation.

The use of the terms “includes”, “including”, “such as”, and similar terms, will be deemed not to limit what else might be included.

15.5 No Waiver.

A party's failure or delay to enforce a provision under these TOU is not a waiver of its right to do so later.

15.6 Severability.

If any provision of these TOU is determined to be unenforceable by a court of competent jurisdiction, that provision will be severed and the remainder of these TOU will remain in full effect.

15.7 Third Party Beneficiaries.

There are no third-party beneficiaries to these TOU.

15.8 Language.

These TOU are prepared and written in English. To the extent that any translated version conflicts with the English version, the English version controls, except where prohibited by applicable law.

16. Changes and Updates

16.1 Changes to TOU.

SurveyMonkey may change these TOU at any time for a variety of reasons, such as to reflect changes in applicable law or updates to SurveyMonkey Rewards, and to account for new features or functionality. The most current version will always be posted on our website. If an amendment is material, as determined in SurveyMonkey's sole discretion, SurveyMonkey will notify you by email. Notice of amendments may also be posted to SurveyMonkey's blog or upon your login to your SurveyMonkey Rewards User Account. Changes will be effective no sooner than the day they are publicly posted. In order for certain changes to become effective, applicable law may require SurveyMonkey to obtain your consent to such changes, or to provide you with sufficient advance notice of them. If you do not want to agree to any changes made to the TOU, you should stop using SurveyMonkey Rewards, because by continuing to use SurveyMonkey Rewards you indicate your agreement to be bound by the updated TOU.

16.2 Changes to the SurveyMonkey Rewards.

SurveyMonkey constantly changes and improves SurveyMonkey Rewards. SurveyMonkey may add, alter, or remove functionality from SurveyMonkey Rewards at any time without prior notice. SurveyMonkey may also limit, suspend, or discontinue SurveyMonkey Rewards, in whole or in part, at its discretion. SurveyMonkey may remove content from SurveyMonkey Rewards at any time in our sole discretion, although we will endeavor to notify you before we do that if it materially impacts you and if practicable under the circumstances.