Contacta a VentasIniciar sesión
Contacta a VentasIniciar sesión

3 ways CRM surveys make your customer success efforts count

You’ve got ideas.

Big ideas. About new ads, products, marketing messaging, and more. But how do you know whether you’ve got a winning concept that’ll boost sales?

We asked 500 marketing professionals how they know which of their ideas will be successful. And while the vast majority agreed that testing is important, we were surprised at how few had the time and money to consistently test.

Last year, we showed you how SurveyMonkey Audience uses surveys to test new ad concepts before launch. Since then, we’ve been hard at work perfecting our survey methodology to develop a scalable, repeatable process for creating sound concept test surveys for just about anything—including ads, images, book covers, product ideas, just to name a few.

That’s why our survey scientists have put together a comprehensive guide to help marketers and product managers use surveys to quickly test new ideas.

In this guide, we’ll show you how to use surveys to test concepts and perform market research without delaying your launch or breaking the bank.

  • What we’ve learned from talking to marketers
  • Insights on research trends
  • What to avoid when it comes to testing
  • Tips for getting your timing right
  • Best practices for writing concept testing surveys
  • Real-world examples of how big brands use surveys to make decisions
Woman with glasses and headphones scrolling on a tablet

Explora las plantillas de encuestas de satisfacción del cliente y recopila datos con rapidez, identifica puntos problemáticos y mejora su experiencia.

A man and woman looking at an article on their laptop, and writing information on sticky notes

Ryanair utiliza la integración de SurveyMonkey con Microsoft Power BI para hacer un seguimiento de las encuestas mensuales de CSAT y mejorar la CX.

Smiling man with glasses using a laptop

Descubre cómo Woom usa SurveyMonkey para lanzar encuestas en varios idiomas, mejorar la experiencia de empleados y obtener percepciones sobre clientes.

Woman reviewing information on her laptop

Nueva investigación sobre las tendencias laborales y cómo los empleados equilibran su tiempo personal, el trabajo remoto y en la oficina