SurveyMonkey Original Research
Our data and original research explains what’s happening in the world and the workplace. Want your own insights? Survey your customers, employees, prospects, or anyone else today.
Data at work
Our original research delivers the insights that professionals need to shape stronger workplaces and build more profitable companies.
Put our data in your next presentation
Tell a more compelling story to your audience. Download a data point today.
Why the customer experience matters
57% of customers will permanently stop using a product or service after 1 bad experience
Why the employee experience matters
51% of employed people said they’d take a job at another company if offered one
Consumer research
From dating to data security, we help you discover the consumer trends that shape our everyday lives.
Little white-coat lies
See if you can guess what people fib about the most with their healthcare professionals.
Our methodology
Want to know more about our reports and studies? Learn about our methodology and how we get our data.
The science of surveys
Get in-depth expert tips from our survey scientists to make your next survey project even better.
DIY research for everyone
Wish you knew more about people who mattered to you? All you have to do is ask! See how we make it easy to reach anyone, anywhere, so you can conduct your own market research in minutes.
Descubre más recursos
Plantilla de encuesta sobre la satisfacción de los clientes
Explora las plantillas de encuestas de satisfacción del cliente y recopila datos con rapidez, identifica puntos problemáticos y mejora su experiencia.
La integración de SurveyMonkey y Salesforce te ayuda a mejorar tu CX
Averigua cómo combinar el poder de los datos de los clientes en Salesforce con las capacidades de retroalimentación de SurveyMonkey para mejorar la CX.
Formularios de evaluación en línea: obtén feedback y actúa
Descubre el poder del feedback con los formularios de evaluación en línea de SurveyMonkey. ¡Comienza con nuestro generador de formularios hoy!
¿Qué es un feedback loop? Cómo sacar provecho de las percepciones de clientes y empleados
Un feedback loop te ayuda a convertir las opiniones de clientes y empleados en acciones. Descubre qué es un ciclo de comentarios y cómo cerrarlo.